Frequently Asked Questions

We offer a wide range of traditional and heritage products from Bangladesh, including local food items (like black seed honey, traditional sweets, and pickles), handwoven textiles such as Jamdani, Benarasi, and Tangail sarees, as well as artisanal handicrafts like pottery, jute, wood, and metal crafts.

Simply visit our website oitizzersomahar.com, browse our product categories, and add your preferred items to the cart. You can then proceed to checkout and complete your purchase by following the payment instructions.

Yes, we deliver our products throughout Bangladesh. We have partnerships with reliable courier services to ensure timely and secure delivery of your orders.

Yes, after placing your order, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.

We offer a 7-day return or exchange policy for most products if they are damaged or defective upon delivery. Please contact our customer service team with your order number and details to initiate the process.

Currently, our services are limited to Bangladesh. However, we are working on expanding our reach globally in the near future to bring Bangladeshi heritage to international customers.

You can reach our customer service team via phone at +880 9617 963 963, email at [email protected], or through our live chat option on the website. We are here to help you with any queries or concerns.

We accept a variety of payment methods, including credit/debit cards, mobile banking (Bkash, Nagad, Rocket), and cash on delivery for certain locations.

Yes, our products are sourced from local artisans and craftspeople, ensuring that they are authentic, handmade, and represent the rich heritage of Bangladesh.